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Stowko Ventures LLP Ajmer

Email: info@stowko.com
Call Us: +91 8529885871, +91 7976634727
Address: 105/24 ,Kesar ganj, Beawar Rd, near Martindale Bridge, Ajmer, Rajasthan 305001

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    Frequently Asked Questions

    When will my order be processed?

    Processing begins after your order is confirmed. Timing can vary based on product availability, seller location, and order volume. Orders placed on weekends or public holidays may be processed on the next business day.

    How long will delivery take?

    The estimated delivery date shown at checkout is approximate, not guaranteed. Actual timing depends on your location, product availability, seller location, the courier, weather, public holidays, and other unforeseen circumstances.

    How can I track my order?

    Once your order ships, we will send a shipping confirmation with tracking details, where available. You can also use the Track Order page.

    What should I do if my delivery is delayed?

    Check the latest tracking update first. Delays can occur because of weather, transport disruptions, government restrictions, high order volumes, or courier issues. If the tracking has not updated or you need help, contact Customer Support through the Contact Us page.

    Why might my order arrive in multiple shipments?

    Products in the same order may ship separately because of product availability, warehouse location, or seller. You may receive more than one tracking number for a single order.

    How are shipping charges calculated?

    Any shipping charge will be shown at checkout before you complete the purchase. Some products or promotions may qualify for free shipping.

    Can I cancel my order?

    Yes, but only within 1 hour of placing the order. Contact Customer Support through the Contact Us page immediately if you want to cancel.

    Can I change my delivery address after ordering?

    Contact Customer Support immediately if you entered the wrong address. Customers are responsible for providing complete and accurate shipping details, and changes may not be possible after processing or shipment has begun.