Last Updated: July 2026

At STOWKO, we strive to deliver your orders safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

Once your order is successfully placed and confirmed, our team begins processing it for shipment.

Processing times may vary depending on product availability, seller location, and order volume.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times vary based on:

• Delivery location
• Product availability
• Seller location
• Courier partner
• Weather conditions
• Public holidays and unforeseen circumstances

Estimated delivery dates displayed during checkout are approximate and should not be considered guaranteed delivery dates.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Some products or promotional offers may qualify for free shipping.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking details (where available).

You can also track your order.

Delivery Attempts

Our delivery partners may attempt delivery multiple times.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to the seller.

Additional shipping charges may apply for re-delivery, where applicable.

Address Accuracy

Customers are responsible for providing accurate shipping information.

STOWKO is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Delayed Deliveries

While we work hard to ensure timely deliveries, delays may occur due to factors beyond our control, including:

• Severe weather
• Natural disasters
• Government restrictions
• Transportation disruptions
• High order volumes
• Courier-related issues

We appreciate your patience in such situations.

Damaged Packages

If your package appears visibly damaged at the time of delivery, please inspect it carefully before accepting it.

If you notice any damage or receive the wrong product, please report it to our Customer Support within the applicable reporting period as stated in our Replacement Policy.

Multiple Shipments

If your order contains multiple products, they may be shipped separately based on product availability, warehouse location, or seller.

You may receive multiple tracking numbers for a single order.

Delivery Acceptance

Please ensure someone is available to receive the package.

Shipping Restrictions

Certain products may have shipping restrictions due to their size, weight, destination, or applicable regulations.

If a product cannot be delivered to your location, you will be informed before or shortly after placing your order.

Changes to This Shipping Policy

STOWKO reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page with the revised Last Updated date.

Contact Us

If you have any questions about shipping, delivery, or order tracking, please contact our Customer Support team through the Contact Us page. We are always happy to assist you.